Terms and Conditions

For All Users

By downloading or using the PanaBIOS app, or signing up for an account to use the online version available at screen.panabios.org, monitor.panabios.org or relevant sub-domains, these terms shall automatically apply to our relationship. Please ensure that you have read every detail in this document carefully before you use any of the PanaBIOS digital applications you are downloading or signing up for.

You are not authorized to attempt to access the source code or to exfiltrate the object code; or to recompile, rebuild, hack, tamper, or reconfigure any of the technological aspects of the apps in any way. You are furthermore prohibited from any attempts to translate any text or information contained within the apps into any other language other than the one in the version offered to you or downloaded by you. You may not make mock or unofficial versions of these apps for any purpose. All the modules and features in the apps, the associated rights embodied in trademarks, patents and/or copyrights, as well as the ancillary and auxiliary systems relied upon by the applications, such as database systems, security systems, optimization systems, and data, continue to remain the exclusive property of PanaBIOS, regardless of the duration or extent or the investments you may have made in order to be able to use the app.

It is in the best interest of both PanaBIOS and yourself that we continue to maintain and support this app, and that we make the necessary updates, redesigns, recalibrations and reprogramming as regularly as warranted by security, policy, law, regulation, technology evolution, changes in the commercial environment, ethical compliance updates, strategic reevaluation, business considerations and changes in internal capacity and corporate policy. For operational reasons, it would not be practical to inform you in advance of these changes, even though some of them may impact substantially on the way you use the app. Whilst we do strive to reduce disruptive changes to a minimum, many circumstances warranting substantial changes may well fall outside our control. We ask that you take these matters into account when relying on any of the apps’ features or functionalities for any purpose.

The PanaBIOS web and mobile applications are designed to store, process and occasionally utilize personal data to improve on the services delivered to you or your organization in various respects. We cannot however provide any protection of this data outside our servers. It is entirely your responsibility to secure your passwords, login information, access techniques and passcodes, and your devices themselves to reduce the risks of breaches and manipulation. In particular, avoid tampering with the security settings or other core settings of your devices in any fashion not expressly authorized by your device manufacturers. Please be aware that removing manufacturers’ restrictions on your devices or their operating systems may not only void any warranty or post-incident recovery/remedies available to you, such conduct would almost certainly render your devices’ security more open to compromise and vulnerable to a wider range of attacks.

To protect other users of our applications and platforms we may impose additional restrictions and/or severely limit or interfere with your usage of our applications and services if our systems detect potential risks emanating from your devices or networks. We are also enjoined by law, regulation, ethics and policy, to cooperate fully with law enforcement agencies, regulators, courts of law, and similar government bodies in respect of cybersecurity and any other matters relevant to public safety and law. The privacy terms and other incidental legal, compliance, regulatory, and policy-related documents are available separately, and can be delivered on request if you are unable to find them on the relevant websites.

You should be aware that there are certain guarantees that are beyond PanaBIOS’s power to provide. We cannot guarantee for instance that any feature relying on the internet or telecom network in any way would function optimally in conditions of slow, patchy or unstable internet. Since we are also not responsible for your internet provider’s policies, we cannot guarantee sound performance where internet services are optimal but your account with your provider has been compromised in anyway, or in situations where any network restrictions are in place, or where you do not have sufficient data balance or credit.

We strongly advise you to comply with all the policies and guidelines stated in your contract with your internet service providers and mobile network operators. Please note that nothing we do on our side has any bearing on the charges, bundle policies, data use policies, special tariffs etc. that your network operators and connectivity providers may choose to implement.

The bandwidth consumed in accessing various features of the apps cannot be predicted in advance, and due to the multiplicity of factors involved, we cannot accept responsibility for any surges in bandwidth usage that you may detect or experience during your use of the app. It is best that you ensure that you are fully apprised of all the tariff and billing policies of your network operators and connectivity providers when using any of the PanaBIOS applications. We expect that all devices you use in accessing any of the PanaBIOS applications are those to which you have authorized access. If the devices on which our applications are being accessed are for collective or organizational use are controlled by another person or group, or if you are subject to supervision of an administrator, guardian or other person, who has administrative responsibility for managing the relationship with the network providers and/or mobile operators providing the bandwidth for your usage of any of the apps, then your consent to this agreement must also imply confirmation that you have the authorization of this individual or group of individuals to access the apps on the devices in question.

We cannot accept responsibility for the functioning of any part of your devices or their operating systems when you use our applications. You are fully responsible for ensuring that all software, operating systems, auxiliary devices, such as sensors, scanners, microphones, GPS, cameras and the like, are working in optimal condition when using features of our applications that rely on these auxiliaries and ancillary systems for optimal performance, such as when performing product authentication, track and trace, or location-related activities.

We have already explained why regular updates may be necessary to the optimal maintenance and support of the applications for their optimal use. We cannot however guarantee that resources and/or capacity would enable us to initiate and/or complete all the updates required for a full and complete experience of all the features of the app at all times. However, when we do make updates available, you are required to immediately accept and use them, and it is your duty and responsibility to ensure that at all times you have the latest updates relevant to the PanaBIOS applications you are using. If these terms and conditions are acceptable to you, then you may commence using our PanaBIOS applications.